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La Ley de Loterías establece una edad mínima de 18 años para participar en juegos de azar en Finlandia, con el fin de proteger a los menores de los daños relacionados con el juego. La comercialización de juegos de azar tampoco puede dirigirse a menores, por lo que si usted es un finlandés menor de 18 años, le rogamos que no utilice este sitio web.
Disputas en los casinos - KasinoBonus.Today
If you have a problem with a casino and are a Finnish resident, we may help you. If you fulfil the criteria, our alternative dispute resolution service might expedite or even solve your problem.
Disputas en los casinos - KasinoBonus.Today
- You are a Finnish resident
- You signed up with the casino through our links
- You are not at fault for the situation that happened
Disputas en los casinos - KasinoBonus.Today
- Login issues
- Long losing streaks or lack of expected win
- Live chat being unresponsive or rude
- Website issues such as glitches and slow loading games
Disputas en los casinos - KasinoBonus.Today
- Your account was closed
- Your funds were confiscated
- Your bonus funds were voided
- You are asked to complete impossible verification checks
- Your deposit wasn’t credited to the casino account
Disputas en los casinos - KasinoBonus.Today
- Prepare all the relevant documents such as email printouts, screenshots, bank statements, or anything else that proves the things you claim. The more the better.
- Submit a complaint to the casino. Use a normal and professional tone of voice, and base your claims on facts.
- If the conversation with the casino didn’t go as you expected, elevate the claim to the regulatory body if there is one.
- If there is no regulatory body, or the regulatory body didn’t resolve the matter as expected, turn to us if you fulfil the criteria listed above.
Disputas en los casinos - KasinoBonus.Today
Email us and a dedicated conflict resolution specialist will be assigned to your case. Information we need from you when you’re submitting your complaint to us via email:
- Name of the casino you have a complaint about
- Disputed amount of money, if any
- Thorough explanation of what the problem is
Documentation that provides proof for your claims (screenshots etc.) Important!
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Boost Casino - Long losing streak on blackjack |
| ID: 21175 Product: Default Product Version: N/A Report Date: noviembre 25, 2024 | |
| Unresolved | |
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Disputas en los casinos - KasinoBonus.Today ReSpin - The bonus wasn’t what I expected |
| ID: 21172 Product: Default Product Version: N/A Report Date: noviembre 25, 2024 | |
| Unresolved | |
Written by Matti Slotte